Skip to content
Talk To Sales

How Galtee Streamlined Operations for 50% Faster Lead Times and Increased Customer Satisfaction

Galtee Image

Industry

Joinery

Challenge

Ireland's largest manufacturer of internal doors and panels, needed to modernise their ordering systems and improve operational efficiency to meet customer demand. Antiquated systems were hindering their ability to scale and streamline processes

Results

Lead times were reduced by over 50%, customer satisfaction soared, and employees were freed from manual tasks, leading to greater efficiency.

Key Product

Digital Strategy, Systems Integration

www.thegalteegroup.ie
€1M+
Increased Revenue
€500K
Reduction In Costs
16.5x
ROI

The Rubik team has been instrumental in helping us define and implement our digital strategy. Their expertise and guidance have allowed us to significantly reduce our lead times, improve customer satisfaction, and streamline our operations. I highly recommend Rubik to any business looking to leverage technology for growth.

Eoin Ryan

Managing Director @ Galtee Group

Galtee Image 2

About Galtee Group

The Galtee Group is a specialist timber manufacturer that produces a wide range of high-quality timber panels for merchants, joinery fit-out companies, and door manufacturers. They offer various services, including high-volume, contract production, bespoke paneling solutions, and contract door leaf production. The company is committed to sustainability and invests in projects that reduce its carbon footprint and give back to nature.

The Challenge

Galtee Doors & Panels, a member of the Galtee Group, is Ireland's largest manufacturer of interior doors and panels. They have a superior product but were struggling to service demand due to antiquated ordering systems and numerous operational issues. COVID had shown them that people power was not the bottleneck as they were able to match the same levels of output with 50% of their staff available. This indicated that their problems lay in their processes and systems as they tried to scale.

The Solution

The Galtee Group, recognised the need for a digital transformation to address operational challenges and meet growing demand. They sought a solution that would streamline their ordering process, improve efficiency, and enhance customer satisfaction. After evaluating various options, they chose to partner with Rubik, drawn to their expertise in digital solutions for the manufacturing industry and their proven track record of success. 

Rubik worked closely with Galtee to develop and implement a bespoke order management system that integrated seamlessly with their existing ERP. This solution enabled customers to customize orders, view pricing and lead times, and place orders online, eliminating manual processes and reducing lead times significantly. The new system also provided greater visibility into operations, allowing Galtee to better manage production and improve overall efficiency.
 

The Results

The partnership with Rubik yielded impressive results for Galtee Group. They achieved a remarkable reduction in lead times by over 50%, leading to increased customer satisfaction and reduced manual effort from order to dispatch. The streamlined processes also freed up employees to focus on higher-value tasks, improving overall operational efficiency. This translated into a positive impact on both their top and bottom line, contributing to the company's growth and success.